Resolved -
Our team has resolved the issue and we are currently monitoring the system. Users should now be able to access Sedna without any performance issues.
Jul 17, 17:00 BST
Monitoring -
The team has resolved the immediate issue. We are continuing to investigate the root cause. Customers should now have access to Sedna.
Jul 17, 16:19 BST
Identified -
An issue has been detected for the customer tenants affected in Singapore 1. The team has resolved the immediate issue. We are continuing to investigate the root cause. Customers should now have access to Sedna
Jul 17, 15:53 BST
Update -
We are continuing to investigate this issue.
Jul 17, 15:37 BST
Update -
We are continuing to investigate this issue.
Jul 17, 15:37 BST
Investigating -
We are aware of an issue affecting a number of customers on a specific infrastructure cluster (Singapore 1). Affected end users are unable to log into Sedna. We are investigating this as an emergency.
Jul 17, 15:36 BST