Resolved -
Any mail delayed during the outage has now been processed, and mail flow is operating normally.
Aug 17, 20:38 BST
Monitoring -
All queued messages have been redriven.
Aug 17, 20:36 BST
Identified -
The issue has been identified and a fix is being implemented.
Aug 17, 20:10 BST
Investigating -
An outage affecting Sedna’s mail egress and ingress services has been identified across multiple clusters. Affected users are experiencing delays in sending and receiving mail. The issue is under investigation by our Engineering team as an emergency.
Aug 17, 19:40 BST