Service has been restored and affected end users are now able to log into Sedna. The root cause was related to a configuration item in the Database layer and this has been rectified. Please accept our sincere apologies for any inconvenience caused.
Sep 27, 15:49 UTC
An issue has been detected in the database layer for the customer tenants affected. A rollback of the recent deployment is being made and we will report back shortly. This should resolve the incident. Apologies for any inconvenience caused.
Sep 27, 15:08 UTC
We are aware of an issue affecting a number of customers on a specific Infrastructure cluster (Dublin). Affected end users are unable to log into Sedna. We are investigating this as an emergency.
Sep 27, 14:49 UTC