Resolved -
This incident has been resolved, and all back logged messages have been processed
Feb 12, 20:38 GMT
Monitoring -
Clusters are now healthy, and the backlog is being processed, we estimate 30 minutes.
Feb 12, 20:18 GMT
Update -
We are continuing to investigate this issue, and will update every hour until it is resolved.
Feb 12, 19:51 GMT
Investigating -
An outage affecting Sedna’s mail egress and ingress services has been identified on specific infrastructure EU clusters. Affected users are unable to send and receive mail. The issue is under investigation by engineering as an emergency.
Feb 12, 18:48 GMT