19 Feb 2021
Between 11:30 UTC and 13:30 UTC users on SEDNA were experiencing issues with loading the message list and search.
On February 19th 2021 SEDNA experienced an unforeseen increase in load on our platform. Our attempts to increase capacity to our search platform unintentionally added temporary strain on an already overloaded service, which then caused the search platform to temporarily go down.
Actions and opportunities for improvement
Short intro if necessary