Mails not received and sent messages are not appearing for some Sedna tenants - Dublin 3 Cluster

Incident Report for Sedna Systems

Resolved

This incident has been resolved and the platform is running normally. We apologise for any inconvenienced caused by this temporary interruption to service.
Posted Nov 20, 2023 - 11:31 GMT

Monitoring

Service has been restored to the Dublin cluster and we are monitoring carefully to ensure that no further incidents occur.
Posted Nov 20, 2023 - 09:00 GMT

Update

We are continuing to investigate this issue.
Posted Nov 20, 2023 - 07:57 GMT

Investigating

We are currently investigating this issue.
Posted Nov 20, 2023 - 07:46 GMT