The platform performance issue identified earlier today has been resolved.
We're continuing to investigate separate reports of the application becoming unresponsive for a subset of users, and are working directly with affected customers to gather diagnostic information.
We'll share further updates as we progress.
Posted Sep 14, 2026 - 18:12 BST
Update
We are continuing to investigate reports of platform performance affecting some customers.
We will provide further updates as we learn more.
Posted Sep 14, 2026 - 15:31 BST
Update
We are investigating reports of platform performance affecting some customers.
Our Engineering team have identified a brief anomaly earlier today and are continuing to investigate. A hard refresh/restart of the app clears the issue temporarily.
We will provide further updates as we learn more.
Posted Sep 14, 2026 - 13:52 BST
Update
We are continuing to investigate this issue.
Posted Sep 14, 2026 - 12:16 BST
Investigating
Platform performance issues have been identified and are affecting some Sedna customers across clusters. Affected users may experience intermittent slowness when using the platform. The issue is under investigation by our Engineering team as an emergency.
Posted Sep 14, 2026 - 11:00 BST
This incident affects: SEDNA - www.sednanetwork.com and SEDNA - Private Hosting.