28 May 2019
On 28 May 2019 at around 08:55 BST SEDNA was unable to ingest mail on our sednanetwork.com tenants (those who login at sednanetwork.com) and did not affect any tenants that are privately hosted. Emails that were being ingested ended up in all teams within the tenant.
This issue occurred due to a bug within our Update API, the changing of a team setting resulted in ingestion addresses being removed from all teams.
Actions and opportunities for improvement
The bug within the Update API has been resolved - COMPLETE
All ingested messages were updated to only show in the intended teams - COMPLETE